Silver Mirror Facial Bar – Navy Yard DC

Had a really great experience with my aesthetician being Alycia Hart. She explained everything with great detail and left me feeling good about the progression of my skin!

I’ve been here I think 4 or 5 times and brought my husband twice, too. Unfortunately the last two experiences have been poor. Last time, my aesthetician was about 10 minutes late in retrieving me for my appointment, didn’t give me any extra time, though. I just left my most recent appointment and the aesthetician ended my appointment a full 30 minutes early when I’d booked two services. I asked her about it at the desk and she claimed add-on I’d booked was only 15 minutes, which my confirmation email says very clearly is not the case. For how expensive these services are, it ended up being that I paid $175 for a grand total of about 45 minutes when I’d paid for 1hr 15min.

I appreciated that Silver Mirror was able to fit me in for a last minute appointment. The woman I worked with was nice and the facial was fine. However, I booked a 30 minute appointment (which I thought the price was quite expensive for such a short amount of time - $99) and I only received 25 minutes. She ended it early for no apparent reason, and it is disappointing to not get the full amount of time you pay for. Especially for a short appointment to begin with! I wouldn't return because of that.